This colorful, safety-first guide walks you through downloading and installing Ledger Live on Windows or macOS.
You’ll learn how to verify you’re on the official site, run the installer, connect your Ledger device,
and avoid the most common pitfalls—all while keeping your recovery phrase offline and your approvals on-device.
Recent versions of Windows and macOS are recommended for driver support and security updates.
Windows (64-bit)macOS (Apple & Intel)
Permissions
Allow USB/HID communication when prompted so Ledger Live can talk to your hardware wallet.
Good Cable, Good Port
Use a data-capable USB cable and a direct port on your computer. Hubs can be unreliable.
Security Hygiene
Turn on automatic OS updates, keep antivirus current, and never type your recovery phrase into any app.
Install
Download & Install in Six Simple Steps
Navigate via bookmark. Open your saved bookmark to the official Ledger Live page. Avoid search-ad links and third-party mirrors.
Choose your OS. Select the Windows or macOS installer. Verify the file name and size look reasonable before opening.
Run the installer. Approve OS prompts. On macOS, drag the app to Applications; on Windows, follow the guided wizard.
Launch Ledger Live. On first run, review the welcome screens and opt in to analytics only if you’re comfortable.
Connect your device. Use a reliable USB cable, unlock with your PIN, and open the Manager in the app.
Update & add accounts. Install firmware/coin apps as prompted, then add accounts and verify receive addresses on the device screen.
Pro tip: If Windows/macOS blocks the app because it’s from the internet, right-click → Open (macOS) or allow the verified publisher (Windows).
Important: No legitimate support will ever ask for your 24-word recovery phrase or your PIN. If a page or chat requests it, stop—it's a scam.
Why Ledger Live
What You Get After Installation
Capability
Benefit
Portfolio dashboard
Track balances and recent activity across multiple networks in one place.
On-device approvals
Confirm addresses and amounts on the hardware wallet—keys never leave the device.
Manager
Install coin apps, update firmware, and maintain compatibility with supported networks.
Send/Receive
Clear prompts and fee controls for deliberate, verifiable transfers.
Services
Access integrated swaps/staking where available, with hardware-backed confirmations.
Help
Quick Fixes for Common Issues
Device not detected? Try another USB port/cable, unlock the device, close other wallet apps, and relaunch Ledger Live.
Manager won’t open? Approve “Allow Ledger Manager” on the device when prompted. Ensure the correct coin app is closed first.
Receive address mismatch? Always compare the address in the app with the one on the hardware screen—send only if they match exactly.
Installer blocked by network policy? Temporarily pause strict firewall rules (if safe) or install from a trusted network, then restore defaults.
FAQs
Common Questions
Do I need Ledger Live to use my device?
It’s the recommended way to manage accounts, install coin apps, and keep firmware current. Some third-party wallets also support the device.
Does Ledger Live ever access my private keys?
No. Private keys and your recovery phrase remain inside the hardware wallet. You approve actions on the device screen.
How do I keep the app up to date?
Use the in-app updater or reinstall from your verified, bookmarked page. Update firmware and coin apps through Manager.
Where should I store my recovery phrase?
Write it down or engrave it in steel and store offline in a secure location. Never type or photograph it, and never share it.
You’re Ready—Install with Confidence
With a verified download, a clean install, and careful on-device confirmations, you’ll have a reliable workspace
for managing digital assets. Keep your recovery phrase offline, double-check every address on the hardware screen,
and make updates part of your routine for long-term security.